Responsibilities:
• Understands and responds to internal guests’ needs.
• Communicates in a friendly, respectful, and understandable manner.
• Politely gives consistent, timely and accurate information and finds answers when unsure.
• Uses outlined service behaviors when encountering guests.
• Meets expected service delivery times as defined by department’s service standards or as required by receiver of service or goods.
• Is a team player, cooperates with employees within the department as well as other departments?
• Speaks positively about the company, co-workers, and guests.
• Maintains surveillance on designated areas and activities.
• Assists with training of new Surveillance officer according to standard operating procedures.
• Records any irregular activity as required.
• Other duties as assigned.
• NOTE: EMPLOYEES MUST ADHERE TO THE REGULATIONS SET FORTH IN N.J.A.C. 13:69D-1.10 and 1.11 AND MUST SIGN AN ACKNOWLEDGEMENT OF THESE REGULATORY REQUIREMENTS PRIOR TO BEING EMLOYED IN THE SURVEILLANCE DEPARTMENT.
Work Environment:
- Diverse, fast-paced, deadline driven, multi-project coordination, prioritizing and flexing to accommodate last minute requests and changes.
Target Salary Range:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE”.